System and method for targeting advertisements to tenants in a building

[0001] This application relates to and claims priority of Provisional Application Ser. No. 60/234,758 filed on Sep. 25, 2000, and entitled “System and Method for Targeting Advertisements to Tenants in a Building.”

[0002] The present invention relates to system and method for targeting advertisements to tenants in a building. More particularly, the invention is directed to distributing advertisements using an Internet-based portal to provide targeted and focused advertising with respect to products and services directed to tenants in a building.

[0003] It is essential for the success of any business or organization to be able to target a communication to a specific segment of the public. It can be said that communicating effectively with selected individuals or groups of individuals is one of the principal keys to the success of any business or organization.

[0004] To target a communication, such as an advertisement, it is necessary to qualify selected individuals or groups of individuals in the general public having a need for a given product or service. Inasmuch as the public possesses diverse characteristics, a variety of qualification factors are employed. For example, age, education, income and other demographic qualification factors are commonly used to help to target communications.

[0005] Numerous data sources have been developed to help a business target its advertising efforts. For example, some companies establish databases containing information relating to individuals who have or may have utilized certain products or services in the past. Similarly, some companies conduct market research to develop customer intelligence information from interviews and telephone solicitations. Related data is also obtained from other sources such as zip code-based address market data services, government motor vehicle listings, as well as from analyzing customer transaction data, such as the purchasing habits of a credit card holder.

[0006] Recent advancements in the Internet have brought, via the World Wide Web (the “Web”), a potential to automate many of the manual processes executed daily by people in large commercial office buildings, particularly with regard to e-commerce and to the management of the building infrastructure and environment. The development of e-commerce in a building network presents many opportunities for businesses and organizations to identify and reach a highly focused, targeted micro-audience. It would be desirable to provide a way to successfully integrate such processes for targeted advertising with the Web, which would fundamentally change the way businesses allocate their advertising budgets.

[0007] It would be highly desirable for a business or organization to be able to target their advertising to all of the tenants of a particular building. For example, a dry cleaning store near a large commercial building would certainly like to advertise their services to all of the tenants in the building, who probably have a significant need for dry cleaning services since they mainly comprise office workers. In the prior art, such advertising is accomplished by physically posting hardcopy advertisements within or in the physical vicinity of the building housing the target audience. Further, advertising in the prior art is also distributed by other routes typical of the industry, such as by mail delivery, fax, telephone solicitations and door-to-door visits. However, this is very resource intensive. In addition, although a vendor can also advertise on the Internet, the prior art offers no way to target advertising to all tenants in a particular building. Therefore, there is a need for a way to target advertising to all tenants in a particular building.

[0008] It would also be highly desirable for a business or organization to be able to target their advertising to selected tenants in a particular building. For example, a vendor of laser printer ink cartridges would certainly like to advertise their services to tenants in a building who own a laser printer. Therefore, there is a need for a way to target advertising to selected tenants in a particular building.

[0009] A portal is a Web “super-site” providing access to a variety of integrated services including Web searching, news, white and yellow pages directories, e-mail, discussion groups, online shopping and hyperlinks to other Web sites. A portal is the Web equivalent to the original integrated online services such as CompuServe and AOL. Unfortunately, portals in the prior art are not designed to suit the specific needs of targeting advertisements to tenants of a particular building.

[0010] Accordingly, it would be desirable to provide a system and method for targeting advertisements to tenants in a building, which streamline the processes of distributing targeted advertisements to the tenants in the building. In this, it would be highly desirable to provide successful integration of such processes with the Web, for example, by means of a portal for a building, which would fundamentally change the way advertisements are distributed to tenants in a building, resulting in a highly efficient process and substantial economic savings.

[0011] The difficulties, limitations and desires suggested in the preceding are not intended to be exhaustive, but rather are among many which demonstrate that prior art systems and methods for targeting advertisements to tenants in a building will admit to worthwhile improvement.

[0012] It is, therefore, a general object of the invention to provide a system and method for targeting advertisements to tenants in a building, which streamline the process of targeted advertising in a building thereby obviating or minimizing difficulties of the type previously described.

[0013] It is another general object of the invention to provide a system and method for targeting advertisements to tenants in a building, which integrate the processes with the Web.

[0014] It is a specific object of the invention to provide a system and method for targeting advertisements to tenants in a building using a Web-based portal for a building, resulting in a highly efficient process and substantial economic savings.

[0015] It is another specific object of the invention to provide a system and method for targeting advertisements to tenants in a building network system.

[0016] It is yet another specific object of the invention to provide a system and method for targeting advertisements to tenants in a building which automatically differentiate tenants in a building.

[0017] It is yet another specific object of the invention to provide a building network system for targeting advertisements to particular tenants in a particular building through a portal designed to suit the specific needs of the building.

[0018] It is yet another specific object of the invention to provide a process of using a building network system to create a portal designed to suit the specific needs of targeted advertisements to tenants in a building.

[0019] It is yet another specific object of the invention to provide a system and method for targeting advertisements to tenants in a building by using a Web-based portal to distribute the advertisements to particular tenants in a particular building.

[0020] It is another specific object of the invention to provide a system and method for targeting advertisements to tenants in a building which track and monitor historical transaction data and provide such data through a Web-based portal.

[0021] It is yet another specific object of the invention to provide a system and method for targeting advertisements to tenants in a building which utilizes a computer connected with the Internet.

[0022] It is another specific object of the invention to provide a system and method for targeting advertisements to tenants in a building with a computer system accessible via the Internet.

[0023] To achieve at least some of the foregoing objects, the invention provides a method for targeting advertisements to tenants in a building by providing a portal for a building accessible via the Internet. At least one user is associated with the portal for the building. A request is received from the user to place an advertisement targeted at tenants in the building and the advertisement is placed at the portal in accordance with the targeted tenants in the building.

[0024] A home page is provided for each user of the portal with each user being uniquely identified and having a specific user role with respect to the portal for the building. A request is received from the user for historical transaction data and the user is provided with the requested historical transaction data. The targeted tenants in the building are determined based upon the historical transaction data.

[0025] The historical transaction data is one or more of data processed by building and data processed by tenant. The historical transaction data includes data previously stored at the time of each transaction by a user of the portal.

[0026] In a preferred embodiment of the invention, the building is a building network.

[0027] A user of the portal is provided with access to an anonymous user home page and whether the user is one of a building user and a vendor user is determined. Data input by the user with respect to a user profile is received and the data are processed to create one of a building user home page and a vendor user home page.

[0028] A system for targeting advertisements to tenants in a building is provided having at least one server accessible via a communications network with a portal for the building accessible by one or more user via the communications network. The server further includes a receiving module operable to receive a request from a user to place an advertisement targeted at tenants in the building; a transmitting module operable to place the advertisement at the portal in accordance with the targeted tenants in the building; and a database operable to store a user profile for each user of the portal and historical transaction data for determining the targeted tenants in the building.

[0029] The portal includes a home page for each user of the portal and each user is uniquely identified and has a specific user role with respect to the portal for the building.

[0030] In a preferred embodiment of the invention, the building is a building network and the communications network is the Internet.

[0037] Referring to FIG. 1, a building network system 100, according to a preferred embodiment of the present invention, includes one or more Web clients 105, the Internet 110, and a host 115. Web clients 105 include any conventional system for accessing the Internet, such as a personal computer with a Web browser, personal digital assistant (PDA) including a Web browser, and cellular telephone further including a wireless application protocol (WAP) based browser.

[0038] Host 115 further includes elements commonly employed by most internet service providers (ISPs), such as an application server 120, Web server 125, and database server 130. Host 115 further provides a Web-based portal.

[0039] As used herein, a portal is a Web “super-site” providing access to a variety of integrated services including, for example, Web searching, news, white and yellow pages directories, e-mail, discussion groups, online shopping and hyperlinks to other Web sites. A portal is the Web equivalent of the original integrated online services such as CompuServe and AOL. Although the term portal initially referred to general-purpose Web sites, it now commonly refers to vertical market Web sites offering related services to a particular industry such as banking, insurance or computers. In this sense, the present invention relates to a portal for a building.

[0040] Each user of system 100 falls into a predefined role. Each role provides specific functionality as described below. User roles include, for example, super administrator, building administrator, tenant administrator, office administrator, office user, vendor administrator, vendor user, and anonymous user.

[0041] By default, host 115 is configured to allow access of a user corresponding to the anonymous user role through a Web client 105 via the Internet 110. The anonymous user role allows public access to the portal. Host 115 further provides a home page for an anonymous user to access (refer to FIG. 3).

[0042] By default, host 115 is configured to allow access of a user corresponding to the super administrator role through a Web client 105 via the Internet 110. In particular, database server 130 contains a user name and password for a super administrator. Host 115 provides a home page for a super administrator to access (refer again to FIG. 3).

[0043] Through their home page, a super administrator can perform any function of the system 100 and is responsible for managing all aspects of the system 100. This includes the management of certain aspects of all other users of the system 100. When creating a new user, the super administrator enters data into the database server 130 including the following data elements:

• • [0044] E-mail address (doubles as a user name)
  • [0045] Temporary password (user is asked to pick a new password upon first login to the system)
  • [0046] User role
  • [0047] Password hint
  • [0048] First name
  • [0049] Middle Name/Initial
  • [0050] Last name
  • [0051] Company
  • [0052] Department
  • [0053] Title
  • [0054] E-mail
  • [0055] Home Phone
  • [0056] Work Phone
  • [0057] Mobile Phone
  • [0058] Pager
  • [0059] Fax
  • [0060] Address 1
  • [0061] Address 2
  • [0062] City
  • [0063] State
  • [0064] Zip
  • [0065] Gender
  • [0066] Birth date
  • [0067] Marital Status
  • [0068] Number of children
  • [0069] Income bracket
  • [0070] Education level

[0071] Referring to FIGS. 2 A-C, a process 200 for creating a portal for a building includes:

Step 202: Entering Portal (FIG. 2A)

[0072] In step 202 (note FIG. 2A), a user enters the portal residing on host 115 through a Web client 105 and the Internet 110. In particular, a user accesses the portal by entering the uniform resource locator (URL) of the portal into a browser on their Web client 105. By default, host 115 assigns the anonymous user role to the user.

[0073] For reasons of simplicity, this step refers to the term portal although the state of the portal is not yet fully built out.

Step 204: Routing User to Anonymous User Home Page

[0074] In step 204, the user is routed to an anonymous user home page residing on the host 115 via a hyperlink on the portal.

Step 206: Apply to Join as New Building?

[0075] In step 206, the anonymous user decides whether to join as a new building. If yes, then the process 200 proceeds to step 228; if no, then the process 200 proceeds to step 208.

Step 208: Apply to Join as New Vendor?

[0076] In step 208, the anonymous user decides whether to join as a new vendor. If yes, then the process 200 proceeds to step 210; if no, then the process 200 terminates.

Step 210: Completing New Vendor Application

[0077] In step 210, the anonymous user completes a new vendor application by entering required data into the fields of an online new vendor application form. The anonymous user enters data into the database server 130 including the following data elements:

• • [0078] Contact Name
  • [0079] Contact Information
  • [0080] Vendor name
  • [0081] Vendor Description
  • [0082] Vendor category

[0083] The database server 130 associates a unique identification (ID) code with the data.

Step 214: Notifying Super Administrator of Application

[0084] In step 214, the process 200 notifies the super administrator of the application for a new vendor via an e-mail message containing a hyperlink to the portal and the ID code assigned in step 210. The super administrator logs onto the portal as described in connection with FIG. 3 below. From their home page, the super administrator enters the ID code into a text field and submits the ID code to the host 115. The host 115 then serves a Web page containing the new vendor application data entered in step 210.

Step 216: Approve Vendor? (FIG. 2B)

[0085] In step 216 (note FIG. 2B), the super administrator reviews the new vendor application data and decides whether to approve the new vendor. If yes, then the process 200 proceeds to step 218; otherwise, the process 200 terminates. If approved, the super administrator will contact the vendor representative identified in step 210 directly via phone in order to work out any specific details associated with the approval.

Step 218: Vendor Category Exists?

[0086] In step 218, the super administrator determines if a vendor category exists for the new vendor. In particular, the super administrator searches the database server 130 to determine if a record containing the appropriate vendor category exists. Vendor categories include those used by users of office buildings, such as food service, limousine service, office supplies, and the like. If no, then the process 200 proceeds to step 220; if yes, then the process 200 proceeds to step 222.

Step 220: Creating New Vendor Category

[0087] In step 220, the super administrator creates a new vendor category in the database server 130 corresponding to the new vendor. In particular, the super administrator can add, edit, and remove categories of vendors in the database server 130. All vendors will fall into specific categories (e.g., cleaning service, office supplies, and furniture). Vendor categories affect the way vendors are depicted on-screen and help determine which vendors are appropriate for which buildings. When adding a vendor category, the super administrator enters data into the database server 130 including the following data elements:

• • [0088] Category Name
  • [0089] Category Description
    Step 222: Entering Vendor-Specific data

[0090] In step 222, the super administrator enters data into the database server 130 including the following vendor-specific data elements:

• • [0091] Name
  • [0092] Vendor Category
  • [0093] Short description
  • [0094] Long description
  • [0095] Address 1
  • [0096] Address 2
  • [0097] city
  • [0098] State
  • [0099] Zip
  • [0100] Main phone number
  • [0101] Primary contact
  • [0102] Primary contact phone number

[0103] Optionally, the super administrator can enter data into the database server 130 including the following data elements:

• • [0104] Primary contact e-mail
  • [0105] Primary contact fax
  • [0106] Secondary contact
  • [0107] Secondary contact phone
  • [0108] Secondary contact e-mail
  • [0109] Secondary contact fax
  • [0110] Website URL
  • [0111] Logo
  • [0112] Global specials
  • [0113] Tenant specials
  • [0114] Union status
    Step 224: Creating Vendor Administrator

[0115] In step 224, the super administrator configures the host 115 to allow access of a user corresponding to the vendor administrator role through a Web client 105 via the Internet 110. In particular, the super administrator creates an e-mail account for a vendor administrator on host 115. The super administrator then stores a user name and temporary password in the database server 130 corresponding to the vendor administrator. The super administrator then sends an e-mail message to the e-mail account of the vendor administrator. The e-mail message contains the temporary password, a hyperlink to the portal, and directions for accessing the new user's home page (refer to FIG. 3).

[0116] Through their home page, a vendor administrator presents products and services to users of system 100 and manages orders of products and services requested by users of the system 100. In particular, a vendor administrator typically views pending orders, sets the status of orders, and downloads order information in a spreadsheet format. The system 100 allows a vendor administrator to group orders by tenant, building, date, order status, or any combination thereof.

Step 226: Creating Vendor Users

[0117] In step 226, the super administrator configures the host 115 to allow access of a user corresponding to the vendor user role through a Web client 105 via the Internet 110. In particular, the super administrator creates an e-mail account for a vendor user on the host 115. The super administrator then stores a user name and temporary password in the database server 130 corresponding to the vendor user. The super administrator then sends an e-mail message to the e-mail account of the vendor user. The e-mail message contains the temporary password, a hyperlink to the portal, and directions for accessing the new user's home page (refer again to FIG. 3).

[0118] Through their home page, a vendor user assists the vendor administrator in managing orders requested by users of the system 100. In particular, a vendor user has the capability to view pending orders, set order status, and download order information in a spreadsheet format. The configuration of host 115 allows a vendor user to group orders by tenant, building, date, order status, or any combination thereof.

[0119] Alternatively, a vendor administrator may create a vendor user by following the same steps of the super administrator as described above. In step 226, the vendor administrator configures the host 115 to allow access of a user corresponding to the vendor user role through a Web client 105 via the Internet 110. In particular, the super administrator creates an e-mail account for a vendor user on the host 115. The vendor administrator then stores a user name and temporary password in the database server 130 corresponding to the vendor user. The vendor administrator then sends an e-mail message to the e-mail account of the vendor user. The e-mail message contains the temporary password, a hyperlink to the portal, and directions for accessing the new user's home page (refer again to FIG. 3).

Step 228: Completing New Building Application (FIG. 2A)

[0120] In step 228 (note again FIG. 2A), the anonymous user completes a new building application by entering required data into the fields of an online new building application form. An anonymous user requesting to join as a new building would likely be a representative of a building management organization (BMO) or a building owner.

[0121] The anonymous user enters data into the database server 130 including the following data elements:

• • [0122] Name
  • [0123] Contact Information
  • [0124] Building name
  • [0125] Building address

[0126] Database server 130 associates a unique ID code with the data.

Step 232: Notify Super Administrator of Application

[0127] In step 232, the process 200 notifies the super administrator of the application for a new building via an e-mail message containing a hyperlink to the portal and the previously assigned ID code assigned in step 228. The super administrator logs onto the portal as described in connection with FIG. 3. From their home page, the super administrator enters the ID code into a text field and submits the ID code to the host 115. The host 115 then serves a Web page containing the new building application data entered in step 228.

Step 234: Approve Building? (FIG. 2C)

[0128] In step 234 (note FIG. 2C), the super administrator decides whether to approve the new building. If yes, then the process 200 proceeds to step 236; if no, the process 200 terminates. If approved, the super administrator will contact the building representative identified in step 228 directly via a phone in order to work out any specific details associated with the approval.

Step 236: Entering Building-Specific Data

[0129] In step 236, the super administrator enters data into the database server 130 including the following data elements:

• • [0130] Address 1
  • [0131] Address 2
  • [0132] City
  • [0133] State
  • [0134] Zip
  • [0135] Tenants
    • [0136] Company Name
    • [0137] Description
    • [0138] Business Type

[0139] In particular, a tenant is an organization that rents space within a building.

Step 238: Creating Building Administrator

[0140] In step 238, the super administrator configures the host 115 to allow access of a user corresponding to the building administrator role through a Web client 105 via the Internet 110. In particular, the super administrator creates an e-mail account for a building administrator on the host 115. The super administrator then stores a user name and temporary password in the database server 130 corresponding to the building administrator. The super administrator then sends an e-mail message to the e-mail account of the building administrator. The e-mail message contains the temporary password, a hyperlink to the portal, and directions for accessing the new user's home page (refer to FIG. 3).

[0141] Through their home page, a building administrator enters data into the database server 130 including the following building-related data elements:

• • [0142] Address
  • [0143] Name (of the building)
  • [0144] Owner
  • [0145] Photo
  • [0146] Square Feet
  • [0147] Floors
  • [0148] Elevators
  • [0149] Date built
  • [0150] Parking
  • [0151] Hours of operation
  • [0152] Freight hours
  • [0153] Delivery hours
  • [0154] Delivery rules
  • [0155] Rules+Regulations
  • [0156] Work Rules
  • [0157] Work Regulations
  • [0158] Union status
  • [0159] Managing Agent
    • [0160] Name
    • [0161] Address
    • [0162] Phone/Fax
    • [0163] E-mail
    • [0164] Contact
  • [0165] Staff
    • [0166] Building Manager
    • [0167] Assistant Building Manager
    • [0168] Concierge
    • [0169] Engineers
    • [0170] Porters
    • [0171] Fire Safety Director(s)
  • [0172] Leasing Agent
    • [0173] Name
    • [0174] Address
    • [0175] Phone/Fax
    • [0176] E-mail
    • [0177] Contact
  • [0178] Cleaning Contractor
    • [0179] Name
    • [0180] Address
    • [0181] Phone/Fax
    • [0182] E-mail
    • [0183] Contact
  • [0184] Has parking?
  • [0185] Can use roof?
  • [0186] Loading dock
  • [0187] Fire contact
  • [0188] EMS Contact
  • [0189] Police contact
  • [0190] Type of security system
  • [0191] Management company
  • [0192] Available space
    • [0193] Each available space entry must specify the floor number, square footage, and a description of the space.
  • [0194] Vendors
    • [0195] The building administrator selects appropriate vendors from a global collection of vendors in the database server 130 and makes them available to the users in a particular building. By default, all vendors will be available to all users in the building.

[0196] A super administrator repeats this step as needed to create additional building administrators.

Step 240: Creating Tenant Administrator

[0197] In step 240, the building administrator configures the host 115 to allow access of a user corresponding to the tenant administrator role through a Web client 105 via the Internet 110. In particular, the building administrator creates an e-mail account for a tenant administrator on the host 115. The building administrator then stores a user name and temporary password in the database server 130 corresponding to the tenant administrator. The building administrator then sends an e-mail message to the e-mail account of the tenant administrator. The e-mail message contains the temporary password, a hyperlink to the portal, and directions for accessing the new user's home page (refer to FIG. 3).

[0198] Since tenants may span multiple buildings, this role is reserved for a tenant employee who is capable of making corporate-wide (not office-wide) decisions about purchasing, vendor relationships, etc.

[0199] A building administrator repeats this step as needed to create additional tenant administrators.

Step 242: Creating Office Administrator

[0200] In step 242, the tenant administrator configures the host 115 to allow access of a user corresponding to the office administrator role through a Web client 105 via the Internet 110. In particular, the tenant administrator creates an e-mail account for an office administrator on the host 115. The tenant administrator then stores a user name and temporary password in the database server 130 corresponding to the office administrator. The tenant administrator then sends an e-mail message to the e-mail account of the office administrator. The e-mail message contains the temporary password, a hyperlink to the portal, and directions for accessing the new user's home page (refer to FIG. 3).

[0201] Through their home page, an office administrator enters data corresponding to their particular office into the database server 130, including the following data elements:

• • [0202] Contact Information
  • [0203] Facility Manager Contact Information
  • [0204] Purchasing Manager Contact Information
  • [0205] Number of employees
  • [0206] Internet access speed
  • [0207] Number of computers
  • [0208] Fire Warden
  • [0209] Location of office within building

[0210] Although a building administrator or tenant administrator can also accomplish this task, it is likely that an office administrator will be in the best position to answer these office-specific questions.

[0211] Through their home page, a tenant administrator defines a set of purchasing rules for each office administrator created and stores these rules in the database server 130. For each office administrator created and each vendor the building administrator made available to the building in step 238, the tenant administrator enters data into the database server 130 including the following data elements:

• • [0212] Include hyperlink to vendor's home page on office administrator's home page?
    • [0213] By default, hyperlinks to all of the vendors made available to a particular building will be included on each office administrator's home page.
  • [0214] Maximum purchase amount the office administrator can make without approval.
    • [0215] By default, all office administrators will have the capability to make purchases without approval up to a predetermined amount.
  • [0216] Vendor-specific purchasing rules.
    • [0217] For example, a specific limousine service may only be made available to users after 6:00 PM on weekdays.
  • [0218] Automatic order completion confirmation?
    • [0219] The tenant administrator determines which vendors require order completion confirmation. For limousine service, or food orders, or other services where the tenant administrator's manual confirmation is not necessary, the tenant administrator selects automatic order completion confirmation.

[0220] From their home page, an office administrator periodically views a list of all pending orders generated from users within their particular office. The office administrator views orders based on status (pending, completed, delayed, backordered, out-of-stock, unavailable), date of the order, vendor, or the user generating the order. The office administrator can then generate a printable report or download the data in spreadsheet format for further processing in Excel® or a similar application.

[0221] A tenant administrator repeats this step as needed to create additional office administrators.

Step 244: Creating Office Users

[0222] In step 244, the office administrator configures the host 115 to allow access of a user corresponding to the office user role through a Web client 105 via the Internet 110. In particular, the office administrator creates an e-mail account for an office user on the host 115. The office administrator then stores a user name and temporary password in the database server 130 corresponding to the office user. The office administrator then sends an e-mail message to the e-mail account of the office user. The e-mail message contains the temporary password, a hyperlink to the portal, and directions for accessing the new user's home page (refer to FIG. 3).

[0223] Through their home page, the office administrator enters data into the database server 130 including the following data elements related to the new office user:

• • [0224] E-mail address
  • [0225] First name
  • [0226] Last name
  • [0227] ID (e.g., birthday, or last 4 digits of social security number)

[0228] Through their home page, an office administrator defines a set of purchasing rules for the office user created and stores these rules in the database server 130. For the office user created and each vendor the tenant administrator made available to the office administrator, the office administrator enters data into the database server 130 including the following data elements:

• • [0229] Include hyperlink to vendor's home page on office user's home page?
    • [0230] By default, hyperlinks to all of the vendors made available to a particular building will be included on the office user's home page.
  • [0231] Maximum purchase amount the office user can make without approval.
    • [0232] By default, the office user will have the capability to make purchases without approval up to a predetermined amount.
  • [0233] Vendor-specific purchasing rules.
    • [0234] For example, a specific limousine service may only be made available to users after 6:00 PM on weekdays.

[0235] To further facilitate the process of creating purchasing rules for an office user, the system 100 allows an office administrator to create purchasing classes and assign an office user to a specific purchasing class. In particular, the host 115 allows an office administrator to create a new purchasing class and assign a specific set of purchasing rules to that purchasing class. For example, one purchasing class may contain a rule that allows the ordering of limousine service only after 6:00 PM, whereas another purchasing class may contain a rule that allows the ordering of limousine service at any time. This information is stored in the database server 130.

[0236] An office administrator repeats this step as needed to create additional office users.

[0237] Easy as this may be, it would still be tedious for an office administrator to set up an office of 1,000 employees using this method. Therefore, the system 100 allows an office administrator to automatically create a large group of new users by storing in the database server 130 a file containing a list of e-mail addresses. This data is easily accessible since many offices already have a list of employees in spreadsheet or database format. The database server 130 automatically sends an e-mail message to each e-mail address listed. Each e-mail message contains a unique temporary password and a hyperlink to the portal.

[0238] Through their home page, an office user orders commercial products and services from any vendor made available to them. In addition, an office user periodically views a list of all pending orders to determine when a particular service has been fulfilled or a product has been delivered.

[0239] Referring to FIG. 3, a process 300 for accessing a user home page comprises the following steps.

Step 302: Entering Portal

[0240] In step 302, a user enters a portal residing on the host 115 through a Web client 105 and the Internet 110. In particular, a user accesses the portal by entering the uniform resource locator (URL) of the portal into the browser on their Web client 105.

Step 304: Logging in as Registered User

[0241] In step 304, the process 300 allows a user to register using a predefined user name and password. In particular, the user enters a user name and password into a login Web page on the portal. The host 115 authenticates the user name and password. In the event that a new user attempts to register with a temporary password, host 115 prompts the new user to pick a new password and fill out the remainder of his or her profile.

Step 306: Routing to Proper Home Page

[0242] In step 306, the process 300 routes the user to the home page corresponding to the user name of the user entered in step 304. The host 115 automatically creates a new user home page for a new user. A home page may consist of several pages specifically customized with the user's information.

[0243] For example, a user having a role corresponding to an office user would enter a user name and a corresponding password into the appropriate fields within a Web page on the Web client 105. The host 115 then routes the Web browser on the Web client 105 to the home page of the office user.

[0244] Referring to FIG. 4, the following describes a process for processing historical transaction data and providing the data.

[0245] The process 400 comprises the following steps.

Step 410: Processing of Historical Transaction Data by Building

[0246] In step 410, the database server 130 performs the following substeps:

[0247] (a) Retrieves all historical transaction data residing in the database server 130 for a particular building that transacted for products and services over a predetermined period of time. This historical transaction data is previously stored in the database 130 at the time of each transaction by a user associated with the building for a product or service offered by a vendor. In addition to identifying the vendor, the requesting user enters data into the database server 130 including the following data elements:

• • [0248] Service date
  • [0249] Service details
  • [0250] Product ID number (e.g., SKU, UPC)
  • [0251] Product quantity

[0252] (b) Sorts the retrieved data using the SKU code as the primary sort key.

[0253] (c) Creates a table that totals each SKU classification in the sorted data.

[0254] (d) Stores the totaled SKU-classification table in the database server 130.

[0255] In an alternative embodiment, the building network system 100 stores a code other than the SKU code, e.g., a UPC, EAN or JAN code, and such code is used instead of the SKU code in step 410.

Step 420: Processing of Historical Transaction Data by Tenant

[0256] In step 420, the database server 130 performs the following substeps:

[0257] (a) Retrieves all historical transaction data residing in the database server 130 for a particular tenant that transacted over a predetermined period of time. This historical transaction data was previously stored in the database 130 at the time of each transaction. (Refer to step 410, above.)

[0258] (b) Sorts the retrieved data using the transacting tenant as the primary sort key and the SKU code as the secondary sort key.

[0259] (c) Creates a table for each tenant in the particular building that totals each SKU classification in the sorted data.

[0260] (d) Stores the totaled office-SKU-classification tables in the database server 130.

Step 430: Requesting Processed Historical Transaction Data

[0261] In step 430, a user requests processed historical transaction data. In particular, the user performs the following substeps:

[0262] (a) Performs the process 300 to access their user home page. (Refer again to FIG. 3.)

[0263] (b) Enters a historical-transaction-data-request page residing on the host 115 through a hyperlink on the user's home page. An application form for requesting processed historical transaction data is displayed on the historical-transaction-data-request page.

[0264] (c) Fills in the application form. In particular, the user enters data into the database server 130 via the application form, including the following data elements:

• • [0265] Name
  • [0266] Contact Information
  • [0267] Desired historical transaction data (by building, by tenant, by both)

[0268] The database server 130 associates a unique ID code with the stored data.

Step 440: Notifying Building Manager of Application

[0269] In step 440, the building manager or administrator is notified of the application for historical transaction data via an e-mail message containing a link to the portal and the previously assigned ID code. Upon receipt of the e-mail, the building manager or administrator logs onto the portal as described in process 300 above (refer also to FIG. 3) and reviews the data contained in the database server 130 for the historical transaction data application form.

Step 450: Providing Processed Historical Transaction Data to User

[0270] In step 450, the building manager or administrator provides the requesting user with the processed historical transaction data applied for in the application in step 430. A variety of methods may be employed to provide the data to the user. For example, the data could be e-mailed to the user, copied onto a floppy disk and mail delivered, made available to the user through a hyperlink on the user home page, and the like. The process 400 terminates after step 450.

[0271] Although the building manager or administrator administers the processing of historical transaction data in the process 400, a user other than the building manager or administrator could perform such processing, such as the super administrator.

[0272] In an alternative embodiment, the building network system 100 stores a code other than the SKU code, e.g., a UPC, EAN or JAN code, and such code is used instead of the SKU code as described in the process 400.

[0273] In another embodiment, historical transaction data could also be processed and provided based on other data elements or fields such as the number of employees, floor number, and title of ordering user (partner, secretary, paralegal, etc.).

[0274] FIG. 5 depicts a process for placing targeted advertisements in a building according to the present invention. The process 500 includes the following steps.

Step 510: Requesting Placement of an Advertisement

[0275] In step 510, a user requests the placement of an advertisement from the building manager. To make this request, the user performs the following substeps:

[0276] (a) Performs the process 300 to access their user home page. (Refer again to FIG. 3.)

[0277] (b) Enters an advertisement-placement-request page residing on the host 115 through a hyperlink on the user's home page. An application form for placement of an advertisement is displayed on the advertisement-placement-request page.

[0278] (c) Fills in the application form. In particular, the user enters data into the database server 130 via the application form, including the following data elements:

• • [0279] Name
  • [0280] Contact Information
  • [0281] Target audience (building-wide or specified tenants)
    • [0282] The user specifies the target audience based either (i) on the historical transaction data they may have received in the process 400 described above, or (ii) on some other factors such as independent judgment or other information sources.
  • [0283] Brief description of the advertisement to be placed
  • [0284] Periodicity of placement of the advertisement

[0285] When storing the data, the database server 130 associates a unique ID code with the data.

[0286] (d) Provides the advertisement to be placed. This can be accomplished in any number of ways. For example, the user could paste a graphic image of the advertisement into a field on the application form, the user could e-mail a graphic image file of the advertisement to the building manager or administrator, the user could mail deliver a hard copy of the advertisement to the building manager or administrator (who would scan the hard copy to create a graphic image), and the like.

Step 520: Notifying Building Manager of Application

[0287] In step 520, the building manager or administrator is notified of the application for placement of an advertisement via an e-mail message containing a link to the portal and the previously assigned ID code. Upon receipt of the e-mail, the building manager logs onto the portal as described in the process 300 above (refer also to FIG. 3) and reviews the data contained in the database server 130 for the advertisement placement application form.

Step 530: Approving of Placement

[0288] In step 530, the building manager or administrator decides whether to approve the request for placement of an advertisement. One reason a building manager or administrator might reject a request for the placement of an advertisement is, for example, because of unacceptable content.

[0289] If yes, then the process 500 proceeds to step 550; if no, then the process 500 proceeds to step 540.

Step 540: Notifying User of Rejection

[0290] In step 540, the host 115 sends a rejection notification to the user via e-mail.

Step 550: Placing the Advertisement on the Building Network

[0291] In step 550, the host 115 places the advertisement on the building network In particular, the host 115 places the advertisement on the home pages of the building network in accordance with the target audience specified by the user in step 510. For example, if the user specifies tenant XYZ in the building, the host 115 places the advertisement on each user's home page of tenant XYZ by inserting on each of the home pages the graphic image of the advertisement. The process 500 terminates after step 550.

[0292] Although the process 500 above is directed to the placement of advertisements by users on a building network, users could also take the processed historical transaction data provided to them in the process 400 above and instead place their advertisements through other channels, such as e-mail, facsimile transmission, mail delivery and other traditional media such as local radio and television broadcasting.

[0293] In addition, data stored in the database server 130 other than the historical transaction data could also be provided to a user for the purpose of selecting a target audience for the placement of advertisements. For example, users in the building network could be demographically profiled based on other data stored in the database server 130, such as birth date, marital status, number of children, income bracket and education level (refer to the list of data entered by the super administrator when creating a new user as described above), company name, description and business type (refer to step 236 above), square feet in office (refer to step 238 above), and the like.

[0294] Although the above description of the present invention is directed to a network provided in a building, it can be appreciated that the present invention could also be applied to any type of facility such as a hotel, university campus, government complex, airport, shipping port, factory, amusement park, shopping mall or cruise ship. Further, the present invention could also be applied to a geographical area such as a park containing dispersed facilities, and a body of water whereon ships are dispersed.

Summary of Major Advantages of the Invention

[0295] After reading and understanding the foregoing description of preferred embodiments of the invention, in conjunction with the illustrative drawings, it will be appreciated that several distinct advantages of the subject system and method for targeting advertisements to tenants in a building are obtained.

[0296] One advantage of the present invention is a portal designed to suit the specific needs of a particular building. The portal provides a convenient, integrated location for targeting advertisements to tenants in a building by vendors of commercial products and services.

[0297] Another advantage of the present invention is a way to automatically differentiate tenants in a building and particular buildings in a building network.

[0298] Yet another advantage of the present invention is that it saves time, money, and effort by reducing the time spent in targeting advertisements to particular tenants in a particular building.

[0299] Another advantage of the present invention is that it provides for the distribution of an advertisement to a targeted audience in a particular building.

[0300] Another advantage of the present invention is that it provides building owners and managers with the opportunity to generate revenue through fees collected from advertisers, as well as through enhanced sales through posting of advertisements for their own goods and services, e.g., special cleaning services for offices, etc.

[0301] In accordance with the foregoing, the present invention provides a system and method for targeting advertisements to tenants in a building.

[0302] A building is a physical location run by a building management organization (BMO). One building houses many tenants, each tenant occupying one or more unit in the building, and offers the services and products of many vendors.

[0303] A portal is a Web “super-site” providing access to a variety of integrated services including, for example, Web searching, news, white and yellow pages directories, e-mail, discussion groups, online shopping and hyperlinks to other Web sites. A portal is the Web equivalent of the original integrated online services such as CompuServe and AOL. Although the term portal initially referred to general-purpose Web sites, it now commonly refers to vertical market Web sites offering related services to a particular industry such as banking, insurance or computers. In this sense, the present invention relates to a portal for a building.

[0304] A first aspect of the present invention is a building network system for targeting advertisements to particular tenants in a particular building through a portal designed to suit the specific building.

[0305] A second aspect of the present invention is a process of using the building network system to create a portal designed to suit a particular building for targeting advertisements to tenants in the building.

[0306] A third aspect of the present invention is a process of using the portal to distribute targeted advertisements to tenants in the building.

[0307] A fourth aspect of the present invention is a process of using the building network system for processing historical transaction data and providing the data through the portal.

[0308] A fifth aspect of the present invention is carrying out the processes according to the present invention in a computer.

[0309] A sixth aspect of the present invention is a computer system capable of carrying out the processes according to the present invention.

[0310] In describing the invention, reference has been made to preferred embodiments and illustrative advantages of the invention. Those skilled in the art, however, and familiar with the instant disclosure of the subject invention, may recognize additions, deletions, modifications, substitutions and other changes that fall within the purview of the subject invention.