Auto-registration of scanner

[0002] 1. Field of the Invention

[0003] The present invention relates to the registration of a scanner. More particularly, the present invention relates to the auto-registration of a scanner.

[0004] 2. Description of the Related Art

[0005] The serial number of a scanner is conventionally registered manually after the purchase of the scanner. In other words, documents containing the serial number and related information of a scanner are provided by a manufacturer. After the scanner is sold to a customer or a reseller, the documents are sent back to the manufacturer by mail or fax.

[0006] Although the above document processing arrangement has been in use for many years, there are many drawbacks. First, the identification of serial number holder is difficult because the serial number documents accompanying the machine can be separated out. Due to errors in filing or maintenance, these serial number documents are sometimes lost. Normally, the lost of serial number documents in unlikely to have serious consequences. However, problems may occur when the machine needs to be serviced or repaired within manufacturer's warrantee period. Arguments often break out between the manufacturer and the buyer when serial number data are lost or erroneous.

[0007] In addition, since the serial number is kept outside the machine, anybody besides the actual user also has access to the serial number data leading to other problems. For example, as a promotion, manufactures will often offer a rebate, a discount or a gift to customer after receiving back the serial number data. If people other than the user have access to the serial number data, the rules for obtaining the benefits can be breached easily.

[0008] Aside from registering the serial number provided by manufacturers, manufacturers sometimes implant the serial number data directly inside a hardware circuit. Although such an arrangement is capable of eliminating the aforementioned drawbacks, each hardware circuit must be fabricated slightly differently because different serial number data has to be incorporated inside each circuit. Hence, cost of production is likely to increase.

[0009] In general, the major drawbacks of conventional scanner registration method includes:

[0010] 1. The serial number may be lost due to filing error. Arguments between the manufacturers and the user concerning the maintenance and repair of the scanner can arise, especially during the warrantee period.

[0011] 2. Since other people besides the user can have access to the serial number data, intended rebate and gifts can be misused.

[0012] 3. The implantation of serial number data directly in hardware will increase production cost.

[0013] The invention provides an auto-registration method for scanners. The method includes implanting a serial number into a scanner. When the scanner operates, the serial number is automatically retrieved. As soon as the scanner is connected to a network, the serial number is transmitted to a documentary file inside a registration center.

[0014] The serial number is implanted into the scanner by attaching a barcode representing the serial number in a location within image-scanning area of the scanner. Alternative, the serial number is hardwired to an application specific integrated circuit (ASIC) within the scanner so that the serial number can be automatically sensed once the scanner is turned on.

[0015] Furthermore, several post-registration services can be carried out after serial number data are established. These post-registration services include return material authorization (RMA), rebate or the establishment of a user file.

[0016] The invention also provides a second auto-registration method for scanners. A serial number is implanted into a scanner. When the scanner operates, the serial number is automatically retrieved.

[0017] The serial number is implanted into the scanner by attaching a barcode representing the serial number in a location within image-scanning area of the scanner. Alternative, the serial number is hardwired to an application specific integrated circuit (ASIC) within the scanner so that the serial number can be automatically sensed once the scanner is turned on.

[0018] In brief, by attaching a bar code representing the serial number to a scanner or hardwiring the serial number to application specific integrated circuit, persons having access to the serial number is limited. By limiting access to the serial number, post sales services such as RMA, rebate or gift award programs can be carried out more smoothly. In addition, the creation of a user file for each customer helps to provide prompt and quality services.

[0019] Accordingly, the present invention is to provide an auto-registration method for scanners capable of resolving after-sales services such as return material authorization (RMA) and related problems. In addition, the method facilitates the execution of any rebate or gift award programs to customers as well as the creation of a user file for each customer so that customer can be serviced promptly and appropriately.

[0020] It is to be understood that both the foregoing general description and the following detailed description are exemplary, and are intended to provide further explanation of the invention as claimed.

[0021] The accompanying drawings are included to provide a further understanding of the invention, and are incorporated in and constitute a part of this specification. The drawings illustrate embodiments of the invention and, together with the description, serve to explain the principles of the invention. In the drawings,

[0022] FIG. 1 is a flow chart showing the steps for registering a scanner according to a first preferred embodiment of the invention; and

[0023] FIG. 2 is a flow chart showing the steps for registering a scanner according to a second preferred embodiment of the invention.

[0024] Reference will now be made in detail to the present preferred embodiments of the invention, examples of which are illustrated in the accompanying drawings. Wherever possible, the same reference numbers are used in the drawings and the description to refer to the same or like parts.

[0025] FIG. 1 is a flow chart showing the steps for registering a scanner according to a first preferred embodiment of the invention. In step S100, a serial number is implanted into a scanner. Aside from the serial number, other useful data for registration such as scanner model number, place of manufacture or batch number can also be included. The serial number is implanted by attaching a barcode representing the serial number in a location within image-scanning area of the scanner. It will be apparent to those skilled in the art that various modifications and variations can be made to the method of attaching the barcode of the present invention without departing from the scope or spirit of the invention. For example, the barcode can be a one-dimension barcode, two-dimension barcode or other codes by texts or images which can be recognized or recorded by the scanner. Alternative, the serial number is hardwired to an application specific integrated circuit (ASIC) within the scanner.

[0026] In step S110, the scanner is used. When the scanner operates as in step S120, the bar code is scanned. Internal software programs are next activated to decode the bar code so that serial number and other registered information within the bar code are retrieved. Alternatively, if the serial number is stored within the ASIC, data may be recalled from the ASIC. These data may then be transferred to a memory for storage. In the next step S130, serial data and other registered information are transmitted to a registration center when the scanner is connected to a network.

[0027] After registration, post-registration services are executed in step S140. These post-registration services include return material authorization (RMA), rebate and the establishment of a user profile. Note that all kinds of after-sale services can be executed after the completion of automatic registration.

[0028] FIG. 2 is a flow chart showing the steps for registering a scanner according to a second preferred embodiment of the invention. In step S200, a serial number is implanted into a scanner. Aside from the serial number, other useful data for registration such as scanner model number, place of manufacture or batch number can also be included. The serial number is implanted by attaching a barcode representing the serial number in a location within image-scanning area of the scanner. Alternative, the serial number is hardwired to an application specific integrated circuit (ASIC) within the scanner.

[0029] In step S210, the scanner is used. When the scanner operates as in step S220, the bar code is scanned. Internal software programs are next activated to decode the bar code so that serial number and other registered information within the bar code are retrieved. Alternatively, if the serial number is stored within the ASIC, data may be recalled from the ASIC. These data may then be transferred to a memory for storage or displayed on a computer screen. In the next step S230, serial data and other registered information are sent to a registration center by means of fax, telephone or mail so that the serial number and other registered information can be recorded.

[0030] After registration, post-registration services are executed in step S240. These post-registration services include return material authorization (RMA), rebate and the establishment of a user profile. Note that all kinds of after-sale services can be executed after the completion of automatic registration.

[0031] In summary, by limiting access to the serial number, post sales services for customers such as RMA, rebate or gift award programs can be carried out more smoothly. In addition, the creation of a customer file facilitates the provision of prompt and quality customer services.

[0032] It will be apparent to those skilled in the art that various modifications and variations can be made to the structure of the present invention without departing from the scope or spirit of the invention. In view of the foregoing, it is intended that the present invention cover modifications and variations of the invention provided they fall within the scope of the following claims and their equivalents.