Supply chain management system and method

[0001] The invention relates to the manufacture, handling, tracking and storage of goods throughout the entire supply chain process.

[0002] At present, manufacturers of products such as food and medical products operate tracking systems so that they have traceability in the event of a batch being found to be faulty for some reason. Such systems appear to be effective for particular manufacturers within the confines of shipment of particular products. However, comprehensive traceability for the full supply chain for all related gods is often not achieved, and if it is, it is very time-consuming for administration personnel. The problems preventing good comprehensive traceability being achieved are:

[0003] tracking all components before manufacture into a product, the components often being bought in from third parties,

[0004] splitting of product items such as transfer of some (but not all) cases from one pallet to another,

[0005] maintenance of records for products manufactured some years previously, and

[0006] products from different manufacturers being mixed in or on containers at some stage of the supply chain.

[0007] These problems make it very difficult for a warehouse to manage products from multiple suppliers in a unified manner.

[0008] The invention addresses these problems.

[0009] According to the invention, there is provided a supply chain management method implemented by a processor, a storage device, a communications interface, and user terminals or computers, the method comprising the steps of:

[0010] (a) generating a unique reference for a new product;

[0011] (b) generating a transaction record for each operation performed with the product for a supply chain, each transaction record including the associated unique reference without change;

[0012] (c) terminating the unique reference when the product reaches the end of the configured supply chain by preventing recordal of further transaction records for it; and

[0013] (d) if the product is modified in the supply chain, terminating the unique reference by preventing recordal of further transaction records for it, generating a unique reference for the modified product, and performing steps (a) to (c) for the modified product.

[0014] In one embodiment, the step (d) comprises linking the unique reference for the modified product with that for the source product.

[0015] In another embodiment, each unique reference includes a series of components, each chosen according to a particular parameter.

[0016] In a further embodiment, the first component is an identifier of the location where the product originated.

[0017] In one embodiment, the method includes a unique identifier for each of a plurality of locations for a plurality of manufacturing or supply organizations.

[0018] In another embodiment, each component is unique within the preceding component.

[0019] In a further embodiment, splitting of a collection of items such as splitting of a pallet is treated as modification of the original product.

[0020] In one embodiment, such modification spawns a plurality of fresh references, each for a sub-division of the original product.

[0021] In another embodiment, the method validates generation of a fresh unique reference by comparing measure units of the modified product with those of the source product, and generates an error message if they are different.

[0022] In a further embodiment, a transaction type identifier is included with each transaction record.

[0023] In one embodiment, a transaction type identifier for the transaction which generates the product is included as a component in the unique reference.

[0024] In another embodiment, each transaction record comprises a unique transaction identifier.

[0025] In a further embodiment, a transaction record includes a plurality of unique references, each for a product involved in the transaction, such as combining two products in a manufacturing operation.

[0026] In one embodiment, some locations have an associated unit of measure and an error message is generated if different measure data is received for a location.

[0027] In another aspect, the invention provides a supply chain management system comprising means for performing a method as defined above.

[0028] The invention will be more clearly understood from the following description of some embodiments thereof, given by way of example only with reference to the accompanying drawings in which:

[0029] FIG. 1 is a diagram illustrating a supply chain management system of the invention, and the context in which it operates;

[0030] FIG. 2 is a diagram of a manufacturing process and how it interfaces with the system; and

[0031] FIG. 3 is a diagram of a universal management system operating for multiple organizations from raw material supply through manufacture and distribution to the retailer.

[0032] Referring to FIG. 1 a supply chain management system 1 comprises a server 2 and a tracking database 3. The system tracks products through the full supply chain with excellent traceability despite possible splitting of units of packaging and involvement of different manufacturers and suppliers in the supply chain.

[0033] In the scenario of FIG. 1 a manufacturing plant 10 has production stages 11 manufacturing products packed onto a pallet 12. A tracking sub-system 13 in the manufacturing plant 10 interfaces with the management system 1 (which is remote from it). There is then transport 15 to a distribution warehouse 16 and further transport 17 to a retailer. It will be appreciated that this is a simplified description, as in many cases there are additional transport and warehousing operations, often involving shipping overseas. All operations generate transaction data and transmit it to the management system 1.

[0034] Referring to FIG. 2, within the manufacturing plant 10 of this example raw material milk is received in step 30. This milk has a unique reference (UR) generated by its producer. This is referred to as URM. The system 1 records the delivery 30 as a transaction record for URM. Likewise, sugar received in a step 31 has its own UR, URS, and the delivery is recorded as a transaction record for URS. In a step 32 the milk and sugar are dissolved. Because the sugar and milk no longer exist as distinct entities their references URM and URS are terminated and their sequences of transaction records are stored in a manner whereby they can be easily accessed at a later stage. Also, in step 32 a new reference, URP1 is generated for the output of the operation 32, namely a batch of dissolved sugar and milk. In step 33 the liquid is mixed and frozen in operations which are not the subject of this invention to provide a batch of ice cream. Again, because the product input to the step 33 no longer exists, the reference URP1 is terminated and a new reference URP2 is generated for the output of step 33. In step 34 the ice cream is packed to provide a pallet of cases. Reference URP2 is terminated and a new reference URP3 is generated for the pallet. This reference remains with the pallet through the remainder of the supply chain to the retailer. At each step, either manufacture or handling, a transaction record is generated using data received in XML files from the relevant terminal.

[0035] The above example scenario is simplified for clarity. In general the supply chain management method has the following aspects:

[0036] (a) a fresh unique reference is generated every time a product is created, even if this event is simply splitting a pallet of goods into two pallets, resulting in two new products each with a new reference,

[0037] (b) each reference incorporates a component derived from the physical location of origin such as a factory identifier,

[0038] (c) each reference has multiple components, each successive component being unique in the context of the preceding component,

[0039] (d) every transaction results in generation of a transaction record including the relevant UR, and

[0040] (e) when a parent UR spawns one or more children URs (for example, by splitting a pallet) the fresh URs are linked with the parent UR in the tracking database.

[0041] This method ensures that each item exists within its own right no matter where or how it is stored. Each item is unique for as long as the historical data within the database is retained. The system enables the activities carried out on an item and the sub-components of the item to be tracked for the full supply chain. Also, the system ensures that a warehouse is a closed system i.e. that when an item is given this unique reference, the subsequent activities performed on that item will result in a zero balance once that item has left the warehouse or has been transformed into another item within the warehouse. The system provides a visible audit trail on each item. Also, the system allows data from multiple warehouses to be tracked so that the system could provide a hosted service for multiple clients. This is because of the comprehensive and universal nature of the tracking set out above. For example each UR includes as its first component a unique identifier for the originating location and the next component of the UR is unique within this.

[0042] Referring to FIG. 3 a supply chain management system 50 controls a tracking database 51. It has a communications interface 52 which interfaces with multiple remote transaction sites (TSs) 55 such as factories, warehouses, and retailers. The system 50 hosts a management service oh behalf of many organizations, each having one or more transaction sites 55.

[0043] The unique reference consists of seven parts. The parts are alpha-numeric, meaning they can be either numbers or characters. Each part is separated by a separator character, this could be a :, a , or any other character that will not be used within each part. This means that there is no limit on the size or content of each part, however once the part size and content is initially established, it can not be subsequently altered, otherwise there would be a danger of duplicate unique identifiers. The UR is broken down as follows:

[0044] Part 1The warehouse identifier. This identifies the warehouse that the item originated from. It is unique among multi-warehouse systems. It may also be a unique international warehouse code if such a coding system ever evolves.

[0045] Part 2The transaction type. This is the type of transaction that originated the item (i.e. a goods-in transaction or receipt into the warehouse.

[0046] Part 3The transaction number. Each transaction type has its own unique number system. This could therefore be the goodsin number if the transaction type is a goodsin transaction.

[0047] Part 4The line number on the transaction. Transactions are broken down into lines. This is to indicate a group of like items together (e.g. 10 pallets of the same product code and batch number).

[0048] Part 5The item number within the line number. Within each line each item receives a unique item number. In the case above each pallet receives a unique item number. It will depend on the Unit Set that is being used at the time i.e. if individual drums are being stored, then each drum would receive a unique reference.

[0049] Part 6The item group number. Within each item there may be a number of groups that require discrete tracking, for example there may be three different batch numbers on the one pallet. This is used in pallet merging situations where the tracking of certain Principal Identifying data is important.

[0050] Part 7A work reference (optional). This can be used internally for temporary transformation of an item or special requirements depending on the transaction type concerned.

[0051] Parts may be omitted and replaced with fill characters such as zeros provided that the uniqueness of the references is not affected and that it identifies the traceable item.

[0052] The above reference will remain with the item throughout its life within the warehouse. Once the item has been confirmed into the warehouse an initial transaction record is generated that represents the initiating process. i.e. a goods in transaction is recorded with all the information including the unique reference and quantities. Whenever an action is subsequently performed on that item, it must be performed through a predefined transaction. For example, a stock adjustment would require a stock adjustment transaction and a stock transfer would require a stock transfer transaction. Each of these transactions will record a transaction record with this unique reference on it. The transaction history file can only be added to and never deleted from (apart from specific archiving routines) or changed. A number of different examples of unique references would be:

					Item
	Trx		Line	Item	Group	Sep
Warehouse	Type	Trx No.	No.	No.	No.	Chr	Unique Reference
W1	R	0001234	01	0003	0000	:	W1:R:
							0001234:0003:0000
AX123468	154	00898789	0192	19283	12390	,	AX123468, 154,
							00898789,
							0192, 19283, 12390
W1	R	0001234	01	0003	0000	:	W1:R:
							0001234:0003:0000:
							X91829 (Has the
							7'th part used for
							work purposes)

[0053] In the first example there is a small warehouse code and each of the component parts are designed to suit the application. The resultant unique reference is smaller than the second example and would be attractive for bar code scanning. The important point is that the part sizes, once established are the same and the separator character is consistent. Also the transaction type, number, line number, item number and item group number must be unique within their parent. It is imperative that the component parts are hierarchically unique within each other.

[0054] An example of the tracking once the item is identified would be a single pallet with 100 cases on it:

					New
					resulting
				Running	unique
Seq	U.R.	Trx Type	Qty of	Qty	reference
1	W1:R	R - Goods In	100	100
	0001234:0003:0000
2	W1:R	D - Delivery	5	95
	0001234:0003:0000
3	W1:R	A - Adjustment of 1	1	96
	0001234:0003:0000
4	W1:R	T - Internal transfer	0	96
	0001234:0003:0000	entire item from one
		location to another
5	W1:R	H - Item held	0	96
	0001234:0003:0000
6	W1:R	R - Item Released	0	96
	0001234:0003:0000
7	W1:R	T - (5 cases	5	91	W1:R
	0001234:0003:0000	transfers to another			0005678:0022:
		pallet with reference			0001.
		W1:R
		0005678:0022:0000
		and a different batch
		no.)
8	W1:R	T - (5 cases	5	86	W1:R
	0001234:0003:0000	transfers to another			0005678:0023:
		pallet with reference			0000
		W1:R
		0005678:0023:0000
		and the same batch
		no.)
9	W1:R	T (7 cases transfers	7	79	W1:T:0004444:
	0001234:0003:0000	to a new pallet with a			01:03:0000
		new reference
		W1:T:0004444:01:03:
		0000)
10	W1:R	D (Delivery of final	79	0
	0001234:0003:0000	quantity)

[0055] In this example each sequence is an individual transaction record. The system associates dates with these records, and so it can provide an As At position of stock at any interval. For example, if one wanted a position of stock at the date associated with the transaction at sequence number 4 the system would provide a figure of 96. Also notice that some transactions have no effect on the overall balance as they are internal or they may only affect non-quantity related data.

[0056] On sequence number 7, five cases were transferred to another pallet. Depending on the grouping rules for the principal identifier, the five cases must remain unique on the new pallet and therefore it cannot retain its old reference because the 91 cases left on the pallet will use that reference. Also, it cannot use the reference of the TO pallet, because it must retain batch number traceability and therefore must remain as a discrete item. It is therefore given the TO pallet unique reference and the item group number is incremented by one to ensure that it is unique. A transaction record is created for the removal of the five cases and a transaction created for the new unique reference. On the transaction for the removal of the five cases, the new unique reference is recorded and on the transaction of the new unique reference the original or FROM unique reference is recorded. This ensures that full and unbroken traceability is possible.

[0057] In example 8 the batch numbers and the grouping rules dictate that batch numbers are the only identifiers that must be traced. Therefore the item is not required to be kept as a discrete item and is merged with the TO item, increasing its stock value by 5.

[0058] Finally the item is delivered from the store and the balance becomes zero.

[0059] Unit Sets

[0060] The purpose of the unit set is to allow for flexibility to handle any type of stock and its subsequent variations of configuration. It is a set of units of measure that together define the product in terms of:

[0061] 1. Storage requirements

[0062] 2. Breaking down requirements

[0063] 3. Secondary measurement requirements

[0064] Each of the units of measure must relate to each other. A unit may be defined as one of four types:

[0065] 1.Integral

[0066] 2.Volume

[0067] 3.Weight

[0068] 4.Measurement

[0069] For example: A pallet is the Storage Unit and is related to the warehouse configuration. The pallet consists of Cases and therefore cases may be removed from the pallet. When the last case is removed, the pallet is empty and is therefore gone. In addition to this, the cases may have weight recorded against them as a secondary unit. The configuration of this unit set is:

[0070] 1.Storage UnitPallet

[0071] 2.Primary UnitCase

[0072] 3.Secondary UnitKilogram

[0073] An important rule with the definition of a unit set is that the Storage and Primary units must be integral.

[0074] In another example, the system defines a unit set with only drums and litres. The configuration is:

[0075] 1.Storage UnitDrums

[0076] 2.Primary UnitDRUMS

[0077] 3.Secondary UnitLitres

[0078] In this example the drum cannot be broken down into integral parts, therefore the storage and primary units are the same. There is no limit on the number of secondary units that may be recorded. In addition to litres the system could also record weight.

[0079] The unit set is also designed to allow multiple packing definitions per product. For example, Product X may be packaged in both drums and kegs. In this scenario there would be two unit sets defined for this product, one for the drums and another for the kegs.

[0080] The storage and primary units are integral as they must allow for definite states of presence, i.e. they are either there or not there. If non-integral units were used, (i.e. tonnes) then there could be some ambiguity as to whether all the tonnage was there or not there ( i.e. residual decimals). The storage unit is used to link the items to the warehouse configuration and controls the location's empty or full status (capacity). The primary unit allows the storage unit to be broken down and therefore when the last item is gone, so too is the storage unit. The secondary units may therefore store anything.

[0081] For example, this structure is particularly important for storage such as cold storage. Take a pallet of cases of meat. If one stores and freeze 1 tonne of meat, it will loose weight during the freezing process, to, say, 0.9876 tonnes. As the unit set rules insist on the storage and primary units being integral, when the item is delivered the number of cases or pallets must be designated in integral quantities. Even if the request was for 0.5657 tonnes, it would have to round up or down to the nearest whole primary unit (case). Once the entire Unique Reference has been delivered, the storage and primary units will be zero, but the secondary unit would have a variance of 0.0224 tonnes. A Weight Difference transaction is recorded to note the weight loss.

[0082] Transactions

[0083] The system records every action performed on a stock item, and so forms an audit trail. Typically, the actions performed almost all fall into one of a small set of categories, including manufacture, add stock to the warehouse, remove stock from the warehouse, and transform stock from one form to another. The reason for performing these will differ and it is the purpose of the transactions to:

[0084] 1. Control the behaviour of an action against a stock item

[0085] 2. Record the actual details of that action for audit/track and trace purposes.

[0086] Nothing can be done to a stock item unless it is performed through a transaction. The system therefore provides a mechanism that is flexible enough to cater for any warehouse action conceivable to be performed, tracked, and audited. As these transactions represent an action within the warehouse, they will also control process flow. Also, the system associates charging and costing details with certain actions performed within the warehouse.

[0087] Transactions are defined by a unique type code identifying what action was performed. Any number of transaction types may be designated. For each transaction type a number of standard rules are defined, for example the effect on stock (such as into stock, out of stock, internal transaction, adjustment, no effect on stock etc.).

[0088] Every new transaction will receive a unique code for that transaction type. (i.e. the goods in transaction type may be specified as transaction type GI. This will be used when generating the Unique Reference. To each transaction type, a number of phase codes may be assigned. Each phase represents a process that occurs before the transaction is finally confirmed as being complete. These phases could be sequenced or could simply be used to indicate a particular condition or stage of the transaction. At each phase a number of rules or sub-actions could be specified to be performed.

[0089] When a transaction is confirmed as being complete, a record of that transaction is made. Each record stored must be stored with at least the unique reference, date, time and quantities of the item that the transaction was performed against although it should also record responsibility information and other details as deemed necessary for auditing and tracking purposes. These transaction records cannot be deleted or changed.

[0090] A single transaction could affect many unique references. In order to structure these, the transaction will use unique lines within the transaction for groups of similar items and unique items within a line to represent each unique reference. Some examples of a transaction that put stock into the warehouse:

[0091] The transaction type is a goods-in with three products and eight pallets of stock. The transaction is R, the designated transaction number is 1234 and the warehouse is W1.

			No
	Line	Item	Pallets/
Product	Number	Number	Cases	U.R.
Bananas	1	1	3/300	W1:R:0001234:01:0001:0000
		2		W1:R:0001234:01:0002:0000
		3		W1:R:0001234:01:0003:0000
Apples	2	1	2/200	W1:R:0001234:02:0001:0000
		2		W1:R:0001234:02:0002:0000
Oranges	3	1	2/200	W1:R:0001234:03:0001:0000
		2		W1:R:0001234:03:0002:0000

[0092] For this transaction type the system has designated a number of processes or phases that match the operation for this warehouse:

[0093] Phase 1Record Goods-In details as supplied by driver (RECORD).

[0094] Phase 2Unload the vehicle and check the details are correct (CHECKING).

[0095] Phase 3Put the stock into the warehouse (PUTAWAY)

[0096] Phase 4Add charging details (CHARGE).

[0097] Phase 5waiting arrival.

[0098] This is a totally arbitrary assignment of phase code. In this example phases 1,2,3,4 may follow each other automatically. Phase five may be left aside for pre-entering the transaction in anticipation of its arrival.

[0099] Once the last phase in the automatic sequence is executed, the transaction becomes confirmed and must not be altered from that point forward. Note also the way the Unique Reference is generated, as this is the first time these goods have arrived.

[0100] This time the stock is adjusted into the system because the goods-in transaction had been confirmed, but one pallet had been left out. The transaction type to be used for this would be an adjustment transaction and the transaction type code A is assigned. The transactions number is 78.

[0101] This time, the transaction is recorded, the additional information recorded against it is the original goods-in transaction number that the item should have been added to. This will ensure that when the system tracks goods-in number 1234, it will include this adjustment transaction also.

	Line	Item	No
Product	Number	Number	Pallets	U.R.
Bananas	1	1	1	W1:A:0000078:01:0001:0000

[0102] Now consider some transactions that do not add stock into the warehouse, but either change the stock item characteristics or remove the stock from the warehouse completely.

[0103] An order is placed to deliver three cases of bananas to a customer. The transaction type used will be a delivery transaction with a type of D. The transaction number will be 99 and the warehouse is W1.

			No
	Line	Item	Pallets/
Product	Number	Number	Cases	U.R.
Bananas	1	1	0/3	W1:R:0001234:01:0001:0000

[0104] Note that the unique reference is the original receipt unique reference that the three cases have been picked from. The transaction audit trail for U.R. W1:R:0001234:01:0001:0000 will be as follows:

	Trx	Trx	Line	Item		Running
	Type	No	No.	No.	Qty of	Qty
	R	1234	1	1	100	100
	D	99	1	1	3	97

[0105] An adjustment is now made that will actually change the batch number on one of the items. In the above example, suppose batch number ABC777 was recorded with the original goods-in transaction. The system again used an adjustment transaction to change the batch number from ABC777 to XYZ777. The batch number field is a principal identifier and therefore requires audit control. In order to keep the auditing on the batch number correct, the system records a deleting transaction against batch number ABC777 and an addition transaction to Batch Number XYZ777. The Transaction type is A and the number is 104, warehouse W1.

			No
	Line	Item	Pallets/
Product	No.	No.	Cases	U.R.	Batch No
Bananas	1	1	97	W1:R:0001234:01:0001:	ABC777
				0000
	1	2	97	W1:R:0001234:01:0001:	XYZ777
				0000

[0106] The transaction audit trail looks like this:

			Item		Running
Trx Type	Trx No	Line No.	No.	Qty of	Qty	Batch No
R	1234	1	1	100	100	ABC777
D	99	1	1	3	97	ABC777
A	104	1	1	97	0	ABC777
A	104	1	2	97	97	XYZ777

[0107] The amount of detail recorded against each transaction is unlimited. In addition to auditing and tracking details, charge and cost codes can also be linked to each transaction. These charges and costs could the point to pre-defined schedules that would allow the generation of billing and costing details on a transaction-by-transaction basis.

[0108] Warehouse Configuration

[0109] Each location such as a warehouse is a closed system: what goes in must be auditable and traceable no matter where it is within the warehouse or what happens to it until it leaves the warehouse. The unique reference and transactions account for some of this requirement, however there is the difficulty of where to record the storage location. The system manages warehouse configuration including the concept of regions within the warehouse. This allows for the recording of stock as soon as it has been made known to the warehouse. The warehouse is broken down into regions. Each region is classified as having a location capacity regime or a limitless capacity. When a region is identified as having a capacity, then it may be further broken down into unique locations. Each location is given a capacity measured against the base unit chosen for the warehouse. The base unit could be in any suitable measure i.e. metres, feet, pallets etc. When the product unit-set (see above) is defined with a storage unit, then that storage unit must also have an equality to the base unit. For example, if a location is 2.4 metres wide, and a U.K. Pallet is 1.2 metres, then the effective X capacity of the location is 2 U.K. pallets. Altematively, if a Euro Pallet is defined as 0.8 metres, then the location X capacity is 3 Euro pallets or 1 U.K. pallet and 1 Euro Pallet. Three dimensional capacities may be defined for a location using this technique (i.e. X,Y,Z). If the region does not have a finite capacity, then it may be subdivided into unique areas. Infinite stock may be moved into and out of these areas. When an item is created with a unique reference, using this method, it may be given a region and location/area reference component thereby immediately ensuring its traceability.

[0110] As described above with reference to FIG. 3 the system 50 processes data for multiple warehouses using the same techniques for recording stocks and tracking transaction. If each of the warehouses involved in the Tracking Consortium is uniquely registered with a warehouse code, then this warehouse code will form the first part of the unique reference. Each warehouse will then subscribe to a Tracking Control Centre or Data Exchange. Each time a transaction occurs within their system that affects the quantity or traceability requirements of that item it must be reported to the data exchange. The transaction will either be registered centrally of each member within the consortium would have access to each others transaction data for track and trace purposes. Therefore the unique reference once assigned, would remain unique throughout it's movement within the consortium.

[0111] A manufacturer produces goods. As the goods are palletised, the pallet is issued with a unique reference which is then made available to the consortium. The product then moves to a holding warehouse where it is recorded as having arrived and the data relating to that unique reference is transferred to the holding warehouse. The holding warehouse may then perform a number of tasks/transactions to that unique reference; each task is recorded and made available to the consortium. It is then shipped (totally or partially) to a distribution warehouse and again the unique reference (or whatever form the unique reference is now in) travels with the item. The details are then passed to the distribution warehouse. The item or parts of the item are then finally shipped to a retail outlet, and again the details will travel to the retail outlet based on the unique reference. By using the consortium's data exchange, the tracking from birth to death of an item and hence it's associated references (i.e. batch number) can be traced. This is very effective for managing product recalls.

[0112] The invention is not limited to the embodiments described but may be varied in construction and detail.