Mapped website system and method

[0001] This application claims priority to U.S. provisional patent application No. 60/356,125, filed Feb. 14, 2002, the contents of which are incorporated by reference.

[0002] The present invention relates an website. More specifically, the website of the present invention is created to provide users access to functions and processes, including business processes, in an environment that has common user interface elements and which is a virtual representation of a physical location.

[0003] Many Internet, intranet, or extranet website interfaces are difficult to navigate and feature a combination of incompatible or clashing user interface elements. For example, many websites have interface may include text based headings, subtext, streaming texts, or may include links incorporating pictures and/or cartoon-like characters. Some interfaces may even include pop-up windows and pictures on the margins. The use of a plurality of available user interface elements makes it hard for a user to determine where he can go to access desired information quickly. Additionally, many websites may interface to applications which are document intensive, or use which specialized vocabulary, further complicating a user's desire to quickly locate desired information. It is therefore not surprising that many people and organizations have spent small fortunes on building websites that are simply not used, or under-used. Accordingly, there is a need and desire for an method and apparatus for permitting a website user to quickly navigate to a desired virtual location, and then access the document or other material with minimal interruption and maximum speed.

[0004] It is an object therefore of the present invention to provide a website, such as an internet, intranet, or extranet website, where tasks and objects are accessed in a virtual fashion that is conceptually similar to the way these would be accessed in the physical world. It is anticipated that such an website can be hosted by any known architectural configuration that is capable of supporting the functions desired for the website. Additionally, it is contemplated that the website can be applied to any environment that lends itself functionally to defining tasks by physical location. Such an environment would provide a visual cue to the user about the functions that are expected to be performed for that physical location in which the desired function occurs. The website is also configurable and extensible.

[0005] The present invention is directed to a method and apparatus for providing a website designed to permit users to quickly navigate to a desired virtual location and then access the document or other requested material with minimum interruption and maximum speed. More specifically, the present invention provides a website where tasks and objects are accessed in a virtual fashion that is conceptually similar to the way corresponding objects would be accessed in the physical world. For example, each web page may present a view of a different room. Each room has pictures of certain features that are selectable. These parallel the actions a user would take in the physical location to perform a function. For example, to access a document, the user opens a folder by clicking on it. Additionally, each page of the website share a number of common features. These include a help/information icon for providing a help page to the user, a site map for providing miniature map of the web site, and directional arrows for showing navigational links to other rooms. The website can be hosted by any known architectural configuration that is capable of supporting the functions desired for the website.

[0006] The foregoing and other advantages and features of the invention will become more apparent from the detailed description of exemplary embodiments of the invention given below with reference to the accompanying drawings in which:

[0007] FIG. 1 is in illustration of a computing system;

[0008] FIG. 2 is an illustration of a web page depicting a reception room;

[0009] FIG. 3 is an illustration of a log on screen;

[0010] FIG. 4 is an generic illustration of a room;

[0011] FIG. 5 is an illustration of a waiting room;

[0012] FIG. 6 is an illustration of a hall;

[0013] FIG. 7 is an illustration of a conference room;

[0014] FIG. 8 is an illustration of an office;

[0015] FIGS. 9A and 9B are illustrations of an office including the right (FIG. 5A) and left (FIG. 5B) file drawer objects;

[0016] FIG. 10 is an illustration of an office including the calendar object;

[0017] FIG. 11 is an illustration of an office including the rolodex object;

[0018] FIG. 12 is an illustration of an office including the in box object;

[0019] FIG. 14 is an illustration of an office including the file folder object; and

[0020] FIG. 15 is an illustration of an office including the computer object.

[0021] Now referring to the drawings, where like reference numerals designate like elements, there is shown in FIG. 1, a computer system 1 comprising a server 100, a network 200, and client 300. The server 100 includes an operating system 110, web server software 120, and web pages 130, and a network interface 140. The operating system coordinates the activities of the computer hardware and software by providing services to the web server software 120 (which may include applications in addition to a web server, such as databases or parsers) and operating the network interface 140. The web pages 130 of the website of the present invention may include both client-side and server-side code.

[0022] The server 100 and its associated components may be any sort of ordinary computer system capable of providing web hosting using standard HTML, ASP, and Flash, and any other helper application which may be required on a specific website. For example, in one exemplary embodiment, Microsoft Word document assembly and management is required. Document assembly is performed using an application called GhostFill and Microsoft's SQL Server, while document management is performed using the Hummingbird document management system. The present invention may be implemented on any computer hardware which using Microsoft Windows 2000 or Windows NT server and Microsoft's Internet Information Server (IIS) web server. Alternatively, other operating systems and software, such as the Linux operating system and the Apache web server, may also be used.

[0023] The network interface 140 couples the server to a network 200, which, depending upon the requirements of the website, may be a local area network (LAN), a wide area network (WAN), the Internet, or a virtual network. The network 200 may be a public network, or it may be a private network. At least one client computer 300 is also coupled to the network 200. The client computer includes a web browser 310, which in one exemplary embodiment is Microsoft's Internet Explorer (at least version 5.0).

[0024] First Embodiment

[0025] The first exemplary embodiment of the present invention is a law firm extranet website intended for use by attorneys (lawyer user), clients (client user), and administrators (administrator user) of the law firm. A user of the website is briefly presented with the logo of the law firm, and then taken to a entry page. Now referring to FIG. 2, the entry page takes the form of a receptionists area of a law firm. The receptionists area is a room which includes a receptionist's desk 406, a logo of the firm 408, and a light fixture 407 which can be toggled on or off 407. The desk 406 is a link which launches the log-in process. Additionally, if the user rolls his mouse pointer over the receptionist desk, pop-up text describing the link can appear. A suitable pop-up text may be, for example, Click on the receptionist desk to log in.

[0026] FIG. 2 also illustrates certain common user interface features used throughout the website. Theses include navigation arrows 403, 404 which are used to indicate links which moves the user from one room to another room in the website. In FIG. 2, arrow 403 is drawn with dotted lines to indicate that some arrows may not be drawn unless a user has logged into the system. This may be used to implement a security feature, so that users which have not yet logged in (i.e., unauthenticated users) can only navigate to public pages of the website. Once a user has logged in, all navigation arrows will be drawn.

[0027] Another commonly seen user interface feature illustrated in FIG. 2 is the Information/Help button 401, which is drawn by default at the same location of every page of the website. In one exemplary embodiment, the Information/Help button 401 is drawn in the upper right corner of each page. If the user selects the Information/Help button 401, the user is presented with helpful information regarding the current page. As with the case of the arrows, if a user has not yet logged in, the contents of the help message may be altered for non-logged-in users.

[0028] Finally, the site map button 402 is also a commonly seen user interface feature illustrated in FIG. 2. The site map button 402 can be configured so that it does not become visible until a user has successfully logged in. Pressing the site map button brings up a site map of the website. In one exemplary example, the site map a miniature map of the physical layout of the website. A user may pick a location in the site map and click on that portion to move to that page.

[0029] Navigation through the website is done via a series of web pages, each depicting a different room of the virtual law firm. All rooms including drawings or pictures of certain features that are selectable, and which correspond to real objects. These parallel the actions a user would take in the physical location to perform a function. For example, the receptionist room has a receptionist's desk where users can log into the system. The user clicks on the receptionist's desk, a window (FIG. 3) appears requesting the client user's log in ID and password. Upon submitting valid information, the log-in window disappears and the client user is returned to the virtual reception area. Now that the user is logged in, the previously hidden navigation arrows 403 and site map button 402 become visible and usable.

[0030] The user can now use the navigation arrows 403, 404 to navigate from room to room in the virtual law firm. Each room type may have different objects which can be selected in order to further navigate the user, and/or present the user with requested information. Different rooms may include similar types of object, but the information accessed by each similar type object may be different.

[0031] In the exemplary embodiment, the following types of rooms are contemplated: Waiting Room, Hall, Conference Room and, Office. Referring now to FIG. 4, a generic illustration of a room 450 is illustrated. As previously noted, while each room 450 may be a different type, all rooms share certain common features. Room 450 therefore includes the navigation arrows 403,404, Help/Information button 401, and the site map button 402. Each room also includes a plurality of objects 450a, 450b, 450c, which vary in number and size in accordance to room type. The composition of the plurality of objects 450a, 450b, 450c which make up the different types of rooms of the website are described below:

[0032] A. Waiting Room

[0033] The waiting room (FIG. 5) is a public room and can therefore be accessed via navigation arrows 404 from other public rooms without requiring a user to log into the website. For example, the waiting room might be accessible from the receptionist room. The objects 450a, 450b, 450c in the waiting room may include a window, which if selected presents the user with generic information. In one exemplary embodiment, selecting the window presented the user with weather conditions and forecast for the law firm. Other objects may include tables, which if selected may reveal publications, periodicals, press releases, and other objects, which if selected, would present the user with data.

[0034] B. Hall

[0035] The hall (FIG. 6) is a room used for moving through the office. The most general hall include no additional objects 450a, 450b, 450c, and merely consists of links (e.g., navigation arrows 403, 404) to other rooms. However, some halls may include objects 450a, 450b, 450c similar to those found in the waiting room.

[0036] C. Conference Room

[0037] The conference room (FIG. 7) has an cabinet object 450a. Selecting the cabinet 450a causes a door of the cabinet to open and a user is presented with a list of links, each of which is customizable either by the client user, the lawyer user, or the administrative user, for a particular user or group of users. The specific links are customizable and definable when a particular user is granted access to the system. Upon selecting a link, a new window opens up and the user is able to access the linked site. When the window is closed and the link selection list is closed, an animation process closes the cabinet door.

[0038] D. Office

[0039] The office (FIG. 8) is where most of the business processes are accessed and is the most complex page on the website of the first embodiment. It has many features, including file drawers, calendars, rolodexes, In Boxes, Out Boxes, File Folders, and Computers. Each of these objects are described in greater detail below:

[0040] 1. File Drawers

[0041] Referring now to FIGS. 9A and 9B, the file drawers are animated objects (the drawers open and shut) and are selectable. In one exemplary embodiment, the right file (FIG. 9A) drawer allows a logged in client user or lawyer user to pick a specific active project from a list that he/she has been authorized to access. The system remembers the last project the person may have accessed automatically upon log-in, but a single user may have access to multiple active projects. The left file drawer (FIG. 9B) permits the client or lawyer user to access archived projects which are no longer active. These archived projects are presented as a list to the user. Selecting a project determines what other documents and information is available, all of which are associated with the particular project in question. In addition to selecting projects, the attorney user can add, edit and delete projects at this location in the website.

[0042] 2. Calendar

[0043] Referring now to FIG. 10, the calendar lets an attorney user define a list of project tasks and target dates for projects. When other users select this link they can observe, but not change this list.

[0044] 3. Rolodex

[0045] Referring now to FIG. 11, the Rolodex contains the names and demographic information for all individuals associated with the selected project. It also serves as a site for generating e-mails to any one of these individuals.

[0046] 4. In Box

[0047] Referring now to FIG. 12, the In Box when selected, shows a list of tasks awaiting completion for the selected project. The list is editable by attorney users and is viewable by everyone else logged into the website (e.g. client users, administrative users).

[0048] 5. Out Box

[0049] Referring now to FIG. 13, the Out Box, when selected, shows a list of completed tasks for the selected project. The list is editable by attorney users and viewable by everyone else who is logged in.

[0050] 6. File Folder

[0051] Referring now to FIG. 14, the File Folder, when selected opens to a window which presents all the documents which have been placed in the law firm's document management system and specifically made visible to client users and attorney users. These documents have been assigned permissions by attorney users which allow the various parties having access to the system overall and to a project specifically to view or check them out, according to their designated status. Documents are selected by clicking on links.

[0052] 7. Computer

[0053] Referring now to FIG. 11, the Computer is a clickable area which brings up various options, depending on whether the user is an attorney, a client, or another type of user outside of the law firm (e.g. opposing counsel). Outside users have the option on this screen to update their personal information. In addition to editing their own personal information, attorney users are presented with the options to add users, add projects, assign users to projects, associate project names to client/matter numbers and archive projects when selecting the Computer.

[0054] Users also have the option to access a link which presents a data intake screen for an automated document assembly process specific to each project. The user is presented with either a virtual document of the type they wish to produce or a series of questions which will allow one or multiple documents to be produced. In either case, additional documents are automatically generated based on the input. Typically all or most documents required for a particular transaction would be automatically generated based on the user-supplied answers. The completed documents are then automatically made available in a minute or two inside the File Folder in the virtual office. These document can be viewed or checked out.

[0055] Second Embodiment

[0056] In a second embodiment, a website interface can be designed to change a present text based interface to one that a person navigates based upon a virtual representation of the physical world. For example, if a user is attempting to learn about the admissions process for a University through its website, rather than reading a great deal of text, the user could view a virtual three dimensional representation of the University. This website can provide a two dimensional map of the campus through the previously described compass function. Alternatively the user can virtually stroll through the three dimensional recreation of the University using the arrow icons as described above. Upon locating the admissions office building, the user clicks open the door and on the table are desks with admissions materials to be down-loaded (e.g. admissions forms, contacts, information materials).

[0057] Third Embodiment

[0058] Another embodiment of the invention involves online shopping. Using the principles set forth above, a website can be designed where a user could walk (navigate) through a store and see on the wall bicycles or camping gear. If the user were looking for a bicycle or camping gear, he/she would then click on the desired item and go to that part and see its representation. The user can also click on the bike picture to see all the bicycles that are for sale. A sale can then occur. Afterwards, the user is returned to a physical picture of the store, where they can click on the checkout person, which brings the user to the screen that asks for personal information. The user then exits the store.

[0059] Improvements can also be made in the way that purchases are counted. For example, the user often clicks on the shopping cart to put some things in there but has no easy way of determining what was in the cart. Also, the user may have completed information in the store's check-out process and then decide that he/she wants something else. In most websites, the user has to back up to an earlier screen that shows the shopping cart. In that instance, the user loses everything that was just typed in and has to start all over again. In the present embodiment this problem is prevented because the user can go to his/her physical cart which contains all of the data. After the cart is modified, the user can return to the other part of the store using the previously described map function.

[0060] The present invention uses scanned pictures, or photographs of the physical world to show where the user is going with the use of the mouseover function (which means it gives an indication of what happens if you use the mouse over that particular point), or through keystrokes. However, the present invention could be accomplished through drawings, and through cartoon-like figures (similar to the way computer games are constructed). An example of a drawn website application is a store-front created through drawing which would be like a main street with residential or commercial locations.

[0061] The website can also be personalized so that if the application were for a loan process, for example, the office could be branded for the particular customer's business. Additionally, the website can be used to exploit physical structures more logically in a virtual environment. Therefore, if the multiple floors of a building exist in the physical world, they could be represented in a virtual three dimensional form with only the relevant rooms being shown. That makes the interface simple and intuitive.

[0062] While the invention has been described in detail in connection with the exemplary embodiment, it should be understood that the invention is not limited to the above disclosed embodiment. Rather, the invention can be modified to incorporate any number of variations, alternations, substitutions, or equivalent arrangements not heretofore described, but which are commensurate with the spirit and scope of the invention. Accordingly, the invention is not limited by the foregoing description or drawings, but is only limited by the scope of the appended claims.